For organisations

SHA Employer & Employee Assistance

SHA questions don't only affect individuals. Employers and employees may also need help understanding registration, contribution and account-related matters.

Talk to SHA Desk

What does your organisation need help with?

Pick the one closest to you — no need to know the official name.

For organisations services

01Employer SHA Registration & AccountOrganisation set-up, staff registration, employer accounts.02Employee Registration AssistanceOrganisation set-up, staff registration, employer accounts.03Employee / Employer LinkageEmployer not showing or details not matching.04Employer & Employee ContributionsEmployer not showing or details not matching.05Employer SHA InformationHandled case by case on WhatsApp.

Built for HR, payroll and business owners

Independent

SHA Desk is not an official employer portal and doesn't replicate one.

Practical

We help you understand registration, contribution and linkage matters for your organisation.

Both sides

We assist employers and their employees, because most issues involve both records.

Still unsure?

You don't need to know the technical name of your SHA issue. Just tell SHA Desk what's happening.

WhatsApp SHA Desk

Managed by Cyber Kenya. Cyber Kenya SHA Desk is an independent assistance service operated by Cyber Kenya. It is not affiliated with, endorsed by, or operated by the Social Health Authority or the Government of Kenya.